Earlier this week, Windows 10 mistakenly prompted some users to upgrade to Windows 11, despite the fact their computers did not meet the operating system’s minimum requirements.
PhantomOcean3, a Twitter user, was among the first to catch the problem after Windows 10 informed him in a full-screen message that the software could be installed on a device with only 2GB of RAM.
Windows 11 free upgrade being offered to unsupported Windows 10 devices/VMs?
Screenshots from a Windows 10 22H2 VM that does not meet the Windows 11 system requirements, big ones being TPM (none) and RAM (2 GB) pic.twitter.com/VNNswgMLiC
— PhantomOcean3💙💛 (@PhantomOfEarth) February 23, 2023
According to a support document found by The Verge, “certain hardware ineligible Windows 10 and Windows 11, version 21H2 machines were offered an erroneous upgrade to Windows 11.”
“These ineligible devices did not satisfy the prerequisites for Windows 11 to run. The upgrade installation process was unable to be finished on affected devices. According to Microsoft, the problem was fixed the same day it was discovered.
This isn’t the first time Microsoft has mistakenly asked some Windows 10 customers to upgrade to Windows 11, as The Verge points out. Even though their devices didn’t fulfil the basic criteria, hundreds of Windows Insider beta testers were able to install the operating system last year.
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The events show a persistent problem with Windows 11. Before you may install Microsoft’s most recent operating system on your computer, your PC must have a Trusted Platform Module (TPM). There has been misunderstanding regarding which PCs can run Windows 11 ever since Microsoft originally made that requirement public.
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