According to the Commission, the Meta-owned brand would also “clearly explain” when rejecting those terms will restrict use of services. Also, people have the option of disabling notifications for these updates and delaying their evaluation.
The business added that it doesn’t share customer information with other Meta companies, like Facebook, for marketing purposes. The Commission claims that it is not also disclosing the information to outside parties.
This led to a large migration to rival secure messaging platforms like Signal and Telegram. WhatsApp tried to convince users that it couldn’t access the end-to-end encrypted communications, but the uproar caused the firm to suspend the policy implementation.
When it did reintroduce the new terms, it clarified them while also stating that if users didn’t accept them, the service will progressively stop functioning.
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In response to claims of unfair practises, the European Commission intervened in January of last year and asked WhatsApp to provide more details about how it utilises users’ data. In June of last year, it also requested WhatsApp to provide a more detailed explanation of its business strategy and any data-related profits.
We’ve gotten a response from Meta. With forthcoming regulatory revisions, the Commission’s Consumer Protection Cooperation Network intends to “actively monitor” WhatsApp’s implementation of these assurances. Fines and other penalties could be imposed for any infractions.
However, the chat giant isn’t the only one under investigation. The Commission claims that it is still on the lookout for “dark patterns”—those that unjustly attempt to persuade consumers to accept subscriptions, rule changes, or other unwelcome features. Be prepared for additional deals similar to WhatsApp’s in the coming future.
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